1. Introduction
Welcome to BnB Maid (“we”, “our”, “us”). These terms and conditions (“Terms”) govern your use of our website and services. By accessing or using our website and services, you agree to be bound by these Terms.
2. Services
We offer professional BnB cleaning services including routine cleaning, deep cleaning, and post-checkout cleaning. Detailed descriptions of our services and prices are available on our website.
3. Booking and Cancellation
- Booking: To schedule a cleaning service, please contact us through our website or by phone. We will confirm your booking with a service date and time.
- Cancellation: You may cancel your booking up to 24 hours before the scheduled service without charge. Cancellations made within 24 hours of the service will incur a cancellation fee of 50% of the service cost.
4. Payment
Fees: Our service fees are listed on our website. Prices are subject to change without notice.
- Payment Methods: We accept payments via bank transfer. Payment is due upon completion of the service.
- Late Payment: Late payment of fees may incur a late payment charge of 10% which will be applied to the outstanding amount.
5. Liability
We are committed to providing high-quality services. However, we are not liable for any damage to property or personal belongings unless caused by our negligence. We recommend removing valuable items from areas to be cleaned.
6. Data Protection
We value your privacy and are committed to protecting your personal data. Any information you provide to us will be used in accordance with our Privacy Policy, which is available on our website.
7. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms will be resolved in the courts of England and Wales.
8. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on our website and will take effect immediately.
9. Contact Us
For any questions or concerns, please contact us at:
Email: info@bnbmaid.co.uk